What Is the Civil Service Exam? Should You Take It?

Danika Miller
By
Updated on July 24, 2024
Edited by
Learn more about our editorial process
Learn all about the civil service exam — what it is, what it includes, and why it’s important for government careers. Discover the benefits and how to prepare.

Portions of the following article were drafted using an in-house natural language generation platform. The article was then reviewed, fact-checked, and edited by multiple members of our editorial team prior to publishing.


If you’ve ever considered a career in government, you’ve likely heard of the civil service exam. But what exactly is it, and why is it so important?

The civil service exam is a test that assesses the qualifications of applicants seeking civil service positions in federal, state, or municipal government. It was designed to ensure a fair and objective hiring process based on merit rather than on political affiliations or personal connections.

We’ll discuss the purpose and components of the civil service exam, as well as the benefits of pursuing a career in civil service.

Popular Online Programs

Learn about start dates, transferring credits, availability of financial aid, and more by contacting the universities below.

Loading...
Loading...Learn More
Visit Site
Loading...
Loading...Learn More
Visit Site
Loading...
Loading...Learn More
Visit Site

What Is the Civil Service Exam?

The civil service exam is a standardized test that serves as a key competency assessment tool used by federal, state, and municipal governments. It is designed to evaluate the qualifications, knowledge, skills, and aptitude of candidates applying for civil service positions.

The civil service exam is required for various government roles, including positions in federal agencies such as the TSA, postal service, FBI, CIA, and IRS, as well as local roles like firefighters and law enforcement officials. The test comprises written, oral, physical, and aptitude tests, as well as assessments of education and work experience.

What Is on the Civil Service Exam?

The civil service exam covers a wide range of subjects and skills. It varies depending on the specific job position.

Generally, the exam tests your verbal, clerical, and mathematical abilities. The verbal ability section includes questions on spelling, word definitions, word relationships, grammar, and reading comprehension.

The clerical ability section tests alphabetization, clerical speed and accuracy, keyboarding, and other office skills.

The mathematical skills section may include problems involving fractions, decimals, percentages, reading graphs and tables, and calculating ratios and proportions.

Some exams may also test decision-making, communication skills, service orientation, memory, and professional knowledge relevant to the position.

What Is a Good Score on the Civil Service Exam?

A good score on the civil service exam generally ranges from 70 to 100, with scores below 70 considered failing.

The score is calculated by counting the number of questions answered correctly, which is then converted to a band score. This scoring system ensures a fair and objective assessment of each candidate’s knowledge, skills, and abilities. Higher scores increase the chances of moving forward in the application process, as applicants are ranked based on their scores.

What Jobs Require the Civil Service Exam?

The civil service exam is required for a variety of specialized government jobs to ensure candidates possess the necessary skills and aptitude. Some of these jobs include postal service workers, air traffic controllers, clerical positions, police officers, and firefighters.

The civil service exam is tailored to each position to assess the required skills and knowledge.

Jobs That Require the Civil Service Exam

  • Air traffic controllers
  • Border patrol officers
  • CIA & FBI employees
  • Firefighters
  • Government computer specialists
  • Government stenographers
  • Government transcribers
  • IRS employees
  • Police officers
  • Postal service workers
  • TSA employees
  • U.S. customs employees

How to Prepare for the Civil Service Exam

Understanding the civil service exam format, studying the provided prep manual, creating a personalized study guide, and taking practice tests are all crucial steps in the preparation process.

By utilizing these strategies, you can enhance your preparedness and improve your performance on the civil service exam.

There are several resources available to help you prepare for the civil service exam. You can utilize free Civil Service Test Preparation Booklets, online courses, and workshops.

Additionally, taking practice tests is highly recommended as they help identify areas where you need improvement.

Mometrix, Kaplan, and JobTestPrep offer practice tests and study materials for the civil service exam.

How to Apply for the Civil Service Exam

The process for taking the civil service exam varies based on the employer. You typically need to register for the exam ahead of time. You may be able to take your test online, but you should be prepared to take it in person.

The hiring agency you are in contact with should provide you with a date and time to take your civil service exam. If you’re applying for an active job listing, you must take an open competitive exam. Your score will then be compared with those of other candidates applying for the open position.

Depending on the position, you may need to provide a snapshot of performance related to the position. For instance, a prospective teacher may have to teach a short lesson to the exam committee.

If you want to get a jumpstart on your civil service exam, you can seek out a continuous exam, which is a required civil service exam for a career that does not have an open job position at the time. If you’re already employed in civil service, you can take a promotional civil service exam to apply for promotions.

What Happens After the Civil Service Exam?

After taking the civil service exam, your score will be calculated and used to determine your ranking on the eligible list. This list is used by hiring agencies to fill vacancies.

Agencies will then review resumes and may call top candidates for interviews. If selected, you will have to successfully complete a probationary period to become a permanent employee.

Explore More College Resources

Interested in a Civil Service Career? What to Know About the Pathways Program

Interested in a Civil Service Career? What to Know About the Pathways Program

Students and recent grads can find internships and job opportunities through the Pathways Programs. Explore how these programs can boost your career.

Staff Writers

by Staff Writers

Updated December 13, 2022

5 Tips for Advancing Your Public Service Career

5 Tips for Advancing Your Public Service Career

Ready to lead? Two professionals explain how to advance your public service career with an MPA degree, community involvement, and a stellar reputation.

Danika Miller

by Danika Miller

Updated December 13, 2022

Best Online Bachelor’s in Law Enforcement Degree Programs

Best Online Bachelor’s in Law Enforcement Degree Programs

We’ve ranked the top online Bachelor’s in Law Enforcement programs. Compare schools by cost and convenience. Earn your Bachelor’s in Law Enforcement degree online.

Marisa Upson

by Marisa Upson

Updated August 11, 2023