How to Become an IT Manager

Jennifer Cuellar
By
Updated on March 26, 2024
Edited by
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Learn how to become an IT manager and advance your career in the fast-paced tech world. Read on to discover the steps you should follow to find success.

Portions of the following article were drafted using an in-house natural language generation platform. The article was then reviewed, fact-checked, and edited by multiple members of our editorial team prior to publishing.


  • IT managers handle an organization’s tech-related responsibilities.
  • These professionals typically need a bachelor’s degree and several years of experience.
  • IT managers can boost their employment chances with advanced degrees and certifications.
  • Management salaries vary depending on a professional’s expertise, employer, and location.

IT managers are crucial to maintaining the day-to-day efficiency at companies that rely on digital systems. When one of your coworkers has tech problems, your team swoops in to troubleshoot. IT managers also oversee technology upgrades to keep up with the ever-changing tech landscape.

Whether you already work in information technology and want to advance your career or you’re new to the field, read on to learn how to become an IT manager.

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What’s an IT Manager?

IT managers oversee the technological and computer-related activities within organizations. Their specific duties depend on the size of their employer, their organization’s focus, and their industry. They may manage the organization’s technological capabilities, computer initiatives and projects, and tech-related budgets.

What Are Key IT Manager Skills?

Hard Skills

  • check-circle Hardware and software expertise
  • check-circle Computer administration
  • check-circle Technological analysis and reporting
  • check-circle Cybersecurity and threat detection and monitoring
  • check-circle Staffing and project management

Soft Skills

  • check-circle Leadership
  • check-circle Communication
  • check-circle Problem-solving
  • check-circle Decision-making
  • check-circle Organization

How to Become an IT Manager

Choose an IT Education Route

Begin your journey by earning a bachelor’s degree in a tech-focused field, such as computer science or information technology. This foundation will teach you essential skills related to programming, software development, and network security.

To further boost your credentials, consider a master’s degree in information systems or a technology-focused MBA. Alternatively, pursue post-master’s certificates in project or technology management. Remember, the field of IT offers diverse educational paths to cater to various interests and ambitions.

Get Hands-On Experience in IT

Hands-on experience is vital in the IT sector. Embark on DIY IT projects and freelance work, and pursue industry-specific certifications. Internships and volunteering can provide real-world experience, and observing IT colleagues or attending IT seminars can enhance your skills. Theoretical knowledge and practical experience often go hand-in-hand in the IT field.

Get a Job Involving Leadership

Cultivate your leadership skills through roles that provide opportunities for growth. Positions like project manager, brand manager, or operational leader can help you refine soft skills, such as communication, empathy, creativity, and the ability to inspire others.

Become an IT Support Specialist

Consider a role as an IT support specialist as a stepping stone. This role involves customer support services like system setups, issue resolution, user assistance, and training. Gain practical experience through entry-level roles or internships, and consider earning certifications like Microsoft Technology Associate, CompTIA A+, and Apple Certified Support Professional.

Keep Building Your Resume

Continually enhancing your resume is key to career growth. Look for ways to highlight and expand your credentials, experience, and achievements relevant to an IT manager role. Lifelong learners often find success in the rapidly evolving tech field.

Become an IT Manager

Transitioning into management involves strategic planning and skill development. Foster your interpersonal skills, build cross-functional relationships, and learn to manage direct reports. Recognize the importance of a company’s culture and be ready for the complexities that come with leading others.

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Where Do IT Managers Work?

IT managers are employed in various sectors because they maintain and optimize computer systems and networks. They may work at tech companies, financial institutions, healthcare organizations, consulting firms, educational institutions, nonprofits, and government agencies.

Moreover, sectors such as cybersecurity, software development, hardware and equipment, artificial intelligence, and data services all require the expertise of IT managers. From local to global organizations, their skills are sought after across virtually all industries and locations.

What’s the Average IT Manager’s Salary?

According to the Bureau of Labor Statistics, as of May 2022, computer and information systems managers earned a median annual salary of $164,070. However, the top 10% of earners in these roles took home over $239,200. Keep in mind that salary figures vary depending on factors such as an individual’s qualifications, location, and employer.

Frequently Asked Questions About Becoming an IT Manager

The process of becoming an IT manager spans several years. It typically begins by earning a four-year bachelor’s degree. Gaining hands-on experience in the IT field is also essential. Some companies may favor candidates with a master’s degree, which can take two additional years of study.

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